- Posts: 1
- Joined: Thu Jun 30, 2016 12:01 am
- Posts: 488
- Joined: Fri Nov 14, 2008 11:50 pm
- Location: Mesa, Arizona
- Posts: 566
- Joined: Mon Mar 09, 2009 9:35 pm
- Location: New York, NY
I'm going to jump on the bandwagon with JAHaddow here and recommend you look elsewhere for a long distance carrier. JAH was correct that the US DOT# listed on their website is incorrect, but that is a typo and not surprising when taking into account the considerable number of grammatical errors that show there.
The correct US DOT # for Kyle State to State Moving Inc. is # 2533230 and according to federal records the company has 1 truck registered for interstate use and they were licensed as a common carrier on 11/7/2014. The federal records indicate that the company's operating authority was revoked involuntarily on 10/27/15 and then not reinstated until recently, on 6/3/16. Federal records also show a complaint filed against Kyle State to State where the customer alleged problems with the estimate vs. the final charges, damage and loss, pickup and delivery and claims settlement issues. The company's listed address at 14 Sylvan Ave., Clifton, NJ 07011 is a private house.
I can't find a Better Business Bureau report on this company or any Yelp reviews. Considering how limited the abilities of this carrier are and that your things are being shipped 1,400+ miles away - I would think there would be many better choices (in terms of available carriers) for you to choose from.
Good luck with your move
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- Joined: Thu Oct 20, 2016 6:17 am
- Posts: 1041
- Joined: Fri Aug 28, 2009 3:32 pm
- Location: Central IL
The first thing I'd recommend is reading our article "I’ve Been Scammed! What now?". You should find several helpful suggestions that you can try. Once a scam has occurred, it's very hard to get "justice" out of the situation. Usually, the best you can hope for is just to get your stuff. That's not to say you shouldn't try, but unless you had full valuation protection, your stuff will only be worth $6 / lb. Even with full valuation protection, after a year and 1/2 there is a good chance you have missed your window of opportunity to file a claim against your company. One of the pro's can correct me if I'm wrong, but usually there is a 60-90 day window to file a claim. Often times a scammer will use delay tactics (he's out of the office, or he's on another line, etc.) in order to delay the claim until it can't be contested anymore.
I'm truly sorry to hear what happened to you and hope you come back before your next move so we can help you find a reputable moving company.
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